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Privacy Policy

Gulf Coast Grass Guys LLC

Effective Date: February 2026

1. Introduction

Gulf Coast Grass Guys LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our lawn care and landscaping services.

By using our services or communicating with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • Billing information

  • Any information you voluntarily provide when requesting services

Communication Data

When you communicate with us via phone, email, or SMS/text messaging, we may collect:

  • Message content

  • Phone number

  • Communication preferences

  • Appointment and service history

Website Usage Data

If you visit our website, we may collect non-identifying data such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

3. How We Use Your Information

We use the information we collect for business operations, including:

  • Scheduling and providing lawn care and landscaping services

  • Sending appointment confirmations and service reminders

  • Providing estimates, invoices, and receipts

  • Communicating service updates or changes

  • Responding to inquiries and customer service requests

  • Sending promotional offers or seasonal service reminders (only if you opt in)

  • Improving our services and customer experience

4. SMS/Text Messaging Privacy (A2P Compliance)

By providing your phone number, you consent to receive text messages from Gulf Coast Grass Guys LLC regarding:

  • Appointment confirmations and reminders

  • Service updates

  • Billing notifications

  • Customer service communications

  • Occasional promotions or seasonal offers

Message frequency may vary depending on your service schedule and communication needs.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

👉 STOP to unsubscribe
👉 HELP for assistance

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.

5. How We Share Your Information

We do not sell your personal information.

We may share your information only in the following situations:

  • With trusted service providers who assist in operating our business (such as scheduling software like Jobber, payment processors, or communication platforms)

  • When required by law, subpoena, or legal process

  • To protect our rights, customers, or business operations

All third-party partners are required to maintain confidentiality and data protection standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no data transmission or storage system can be guaranteed to be 100% secure.

7. Your Privacy Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data where applicable

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

8. Data Retention

We retain customer information only as long as necessary to:

  • Provide services

  • Maintain records for business and legal purposes

  • Comply with legal and tax requirements

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Gulf Coast Grass Guys LLC
7450 East Bay Blvd
Navarre, FL 32566

📞 Phone: 850-565-1024
📧 Email: service@GulfCoastGrassGuys.com

13. Consent

 

By using our services, website, or communicating with us, you consent to the terms of this Privacy Policy.